Your privacy and data protection are important to us. Here's how we handle your information.
Last Updated: March 30, 2026
GroundQA ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website groundqa.ai (the "Service") and use our products.
Personal Information Provided Directly: When you sign up for our early access program or product tour, we collect: email address, name, company/role, team size, and any other information you voluntarily provide in forms.
Visitor Behavior Data: We collect information about how you interact with our website, including: pages visited, time spent on each section, clicked features, product tour progress, FAQ sections viewed, device type, referral source, UTM parameters, and IP address for analytics and service improvement purposes.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance user experience. A visitor ID is assigned to track your journey across pages with your consent. See our Cookie Policy for details.
We use collected information for: processing signups and providing early access, understanding user behavior and improving our platform, personalizing your experience, analytics and performance monitoring, compliance with legal obligations, and fraud prevention.
We retain personal information for as long as necessary to provide our services. Visitor behavior data is retained for 12 months for analytics purposes. You may request deletion of your data at any time by contacting us.
We implement appropriate technical and organizational measures to protect your information, including: encryption in transit (HTTPS), secure database storage with restricted access, rate limiting to prevent abuse, and regular security reviews. However, no method of transmission over the internet is 100% secure.
We do not sell, trade, or rent your personal information to third parties. We may share information with service providers who assist us in operating our website and conducting business, all under confidentiality agreements. We comply with legal requests from law enforcement when required by law.
You have the right to: access your personal information, correct inaccuracies, request deletion of your data, opt-out of tracking and marketing communications, and data portability. To exercise these rights, contact: hello@groundqa.ai
This Privacy Policy complies with: India's Information Technology Act, 2000 and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, EU General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), Brazil General Data Protection Law (LGPD), and other applicable privacy laws. Users in these jurisdictions have specific rights regarding their personal information.
We may update this Privacy Policy periodically. We will notify you of significant changes via email or prominent notice on our website.
For privacy inquiries: hello@groundqa.ai
Last Updated: March 30, 2026
This Cookie Policy explains how GroundQA uses cookies and similar tracking technologies on our website (groundqa.ai). By using our Service, you consent to our use of cookies as described in this policy.
Cookies are small data files stored on your device when you visit a website. They help us remember your preferences, track user behavior for analytics, and personalize your experience. We also use local storage and similar client-side technologies.
When you first visit our website, a cookie consent modal appears asking for your explicit permission. You must accept or decline before proceeding. If you decline, only essential cookies are used. If you submit a form (signup, product tour), tracking consent is automatically granted.
Essential Cookies: Required for website functionality. These include: security tokens, form validation, HTTPS enforcement, and rate-limiting flags. These cannot be disabled.
Analytics & Tracking Cookies: Collect information about how you use our website. These include: visitor_id (unique identifier for tracking your journey), gq_consent (tracking preference), and behavioral tracking data (pages visited, time spent, clicks). These require consent.
| Cookie Name | Purpose | Type | Duration |
|---|---|---|---|
| visitor_id | Unique identifier for tracking user journey | Analytics | 1 year |
| gq_consent | Stores your cookie consent preference | Essential | 1 year |
| gq_email | Stores email for form pre-fill across pages | Analytics | 30 days |
We use browser localStorage and sessionStorage to store: email address (for form persistence), consent status, and visitor tracking data. This data is stored locally on your device and not transmitted unless you grant consent.
We do not currently use third-party analytics services (Google Analytics, Mixpanel, etc.). All analytics are handled first-party through our own systems.
You can manage your cookie preferences by: using browser privacy settings, clearing your browser cookies (this will reset tracking), or changing your cookie consent at any time.
Tracking data stored in our database is retained for 12 months for analytics purposes. Cookies are retained for the durations specified in the table above. You may request deletion at any time by contacting: hello@groundqa.ai
For cookie-related inquiries: hello@groundqa.ai
Last Updated: March 30, 2026
These Terms of Service ("Terms") govern your use of the GroundQA website (groundqa.ai) and services. By accessing or using our Service, you agree to be bound by these Terms.
Permission is granted to view and access our Service for lawful purposes. You agree not to: reproduce, duplicate, copy, or sell any portion of our website; attempt to gain unauthorized access; use automated tools or bots to scrape content (excluding search engines and AI training bots that respect robots.txt); or engage in any conduct that restricts or inhibits anyone from using the Service.
Our Service is provided on an "AS IS" basis without warranties of any kind, express or implied. We disclaim all warranties including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or free from viruses.
In no event shall GroundQA be liable for any damages (direct, indirect, incidental, consequential, punitive, or special) arising from your use of or inability to use the Service, including lost profits, data, or business interruption, even if advised of the possibility of such damages.
You retain all rights to content you submit. By submitting content (including feedback, suggestions, or information), you grant GroundQA a worldwide, non-exclusive, royalty-free license to use, modify, and display such content for service improvement and business purposes.
All content on our Service, including text, graphics, logos, images, and software, is the property of GroundQA or our content suppliers and is protected by copyright laws. You may not reproduce, distribute, or transmit any content without our prior written permission.
By signing up for early access, you agree to: provide accurate information, participate in user research and feedback sessions, respect confidentiality of unreleased features, and report bugs responsibly. Early access is provided at GroundQA's discretion and may be revoked at any time.
GroundQA may terminate or suspend access to our Service at any time, for any reason, without notice or liability.
These Terms are governed by and construed in accordance with the laws of India, and you irrevocably submit to the exclusive jurisdiction of courts located in India, specifically in Chennai or such other courts as may have jurisdiction.
We may modify these Terms at any time. Your continued use of the Service constitutes acceptance of modified Terms.
For inquiries regarding these Terms: hello@groundqa.ai